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BIZPILOT FLIGHT CHAT · TEAM MESSAGING

Work chat that stays at work.

Replace scattered WhatsApp groups with messaging built into your workforce platform: private crew chats only members can see, automatic venue and department channels, direct messages and official announcements — on every phone, with none of the chaos.

FLIGHT CHAT · AMMOS GREEK BISTRO● REC — PRODUCT WALKTHROUGH
Ammos — Kitchen
🔒 PRIVATE CREW CHAT · 6 MEMBERS
Message Ammos — Kitchen…➤

Live product walkthrough with sample data — replays automatically.

CAPABILITY

Communication software that respects privacy.

Membership decides who sees a conversation — not job titles, not venue access, not luck.

Truly private crew chats

Create a chat, hand-pick its members — everyone else can't see it exists. Enforced server-side, on every request.

Automatic operational channels

The Lounge for the whole company, an All-Crew channel per venue and department channels — memberships kept current automatically.

Direct messages

One-to-one conversations visible only to the two people in them.

Official announcements

A managers-post-only channel the whole team reads — publish a roster and it announces itself.

Notifications without noise

Push for new messages and @mentions, per-chat mute, and unread badges that track each person's real read state.

Managed access

Choose who can create groups and who manages each one. Remove someone and their access is revoked instantly.

THE FLIGHT PATH

From group-chat chaos to one crew channel.

01
Channels create themselves

The Lounge, Announcements and an All-Crew channel per venue exist from day one.

02
Create a private crew chat

Name it, pick the venue, tick the members, choose who manages it — done.

03
The crew talks

Messages, photos, reactions and @mentions — on desktop and mobile.

04
Managers announce

Official updates and published rosters land in Announcements for everyone.

05
People change, access follows

Add or remove members any time; removed people lose access immediately.

06
Everything stays in BizPilot

Work conversations live with rosters, timesheets and training — not on personal apps.

CONNECTED ECOSYSTEM

Works better together

Chat isn't a silo — it's wired into the tools your team already uses every shift.

ON THE GROUND

Why teams actually use it

EXECUTIVE CHEF

A kitchen chat that's actually the kitchen

Grant runs Ammos — Kitchen with his brigade only. Front of house never sees prep lists, and he never posts to the wrong group.

MULTI-VENUE OWNER

Every venue, one platform

Somma and Ammos each have their own All-Crew channel, management has a private chat, and the owner sees it all — without WhatsApp on staff phones.

SHIFT MANAGER

Announcements people actually read

Roster changes, closures and VIP bookings go to Announcements with a push — with read-only replies, nothing gets buried.

Frequently asked questions

Are private group chats actually private?

Yes — completely. A private crew chat is only visible to its members. Everyone else can't see the chat, its name, its members, its messages or its attachments — it effectively doesn't exist for them, enforced at the server, not just hidden on screen.

Can we replace our WhatsApp groups with Flight Chat?

That's exactly what it's for. Venue and department channels are created automatically, managers create private crew chats with hand-picked members, staff message each other directly — and it all stays inside your business platform instead of personal phones.

Who can create group chats?

You decide. An organisation setting controls whether group creation is limited to owners and admins, extended to managers, or open to everyone. Each group also has its own management setting for who can add or remove members.

Do staff get notified of new messages?

Yes — push notifications on their phone for new messages and @mentions, with per-chat mute so a busy channel never becomes noise. Unread badges track exactly what each person hasn't read.

What happens when someone leaves a team?

Remove them from the chat and their access is revoked instantly — old links and previous access stop working immediately. When an employee is offboarded they lose access to everything with their account.

Is Flight Chat included in every plan?

Yes. Flight Chat — including The Lounge, announcements, private crew chats and direct messages — is included from the Economy plan up.

NEXT WAYPOINTS

Continue your flight plan

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