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Subprocessor List
The third-party providers BizPilot uses to deliver the Platform. This register reflects our actual production infrastructure and is kept current.
| Provider | Purpose | Data Categories | Processing Location |
|---|---|---|---|
| Cloud infrastructure (Kubernetes hosting) | Application hosting, compute and object storage | All platform data at rest and in transit | United States (cloud region) |
| MongoDB (managed database) | Primary application database | Customer Content and platform records | United States (cloud region) |
| OpenAI / Anthropic / Google (AI providers) | AI Co-Pilot text generation and analysis where AI features are used | Prompts and content submitted to AI features | United States |
| Resend | Transactional email delivery (rosters, invites, gift cards, notifications) | Names, email addresses, message content | European Union (eu-west-1) / United States |
| Stripe | Payment processing, subscriptions, gift card payments and refunds | Payment, transaction, billing contact data | United States / Global |
| Twilio | SMS delivery (booking confirmations, reminders, alerts) | Names, mobile numbers, message content | United States |
Enterprise customers can request subprocessor change notifications via complaints@bizpilot.com.au.
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